Terms and Conditions

Welcome to https://academy.skillscouts.com/ (hereinafter “Website”)! The Website has been developed by the company "REATCODE LTD" hereinafter "Company". The Company’s details are the following:
Trade Name: REATCODE LTD
Registered Seat: 85, Great Portland Street (First Floor), London W1W 7LT, United Kingdom
Company Number: 11762980
Telephone: +44 20 32909703
Email: info@skillscouts.com

General Terms

By using the Website, you agree to, explicitly, unconditionally and irrevocably, comply with these Terms. In case you disagree with any of the terms, you are requested to stop using the Website and you may notify Reatcode, if you wish. The Company reserves the right to modify the Terms of Use at any time and without justification, while no modification of the Terms will be taken into account and will form part of this agreement, unless it is in writing and it has been incorporated into the present agreement. Any provision of the Terms found to be inconsistent with the legal framework or rendered inoperative shall automatically cease to be effective and be removed from the Terms without undermining the validity of the other Terms. In that case, as well as in case other issues that are not explicitly regulated within this text, other terms related to same legal purpose shall be assumed to apply.

User Account

For the provision of the Company's services, the creation of a User account is required, as participants can access their courses at any time during the day.  When registering as a new user, the possibility of subscribing to a newsletter list is provided, in order to receive updates and news about the service and the Company. To create a personal account it is necessary to fill in an online registration form. Each user is solely responsible for providing accurate and true information. Among the information that each user must declare when creating his personal account are his name, e-mail address and telephone number. The email address must be true and complete, personal to the users and under their full control. The Company may process users' email address for its proper use.
When creating their personal account, users enter any password they want. They can use their personal account using their email address and password. This is users' personal information and should not be disclosed to any third parties.
Each User is solely responsible for all transactions carried out using his email address and password of his choice and is obliged to immediately notify REATCODE of any unauthorized use. In any case, REATCODE is not liable to the user for any damage.

Age Limitation

The Service address to adults only. A personal account can be created by any natural person, who has reached the age of 18 and has full legal capacity.

Service

The acceptance of these Terms is made by explicit selection of the Customer of the respective field (checkbox) during the payment of the educational program, on the Platform. Acceptance of the Terms by the Customer is equivalent to concluding a cooperation agreement. The object of the service concerns exclusively the provision of digital educational services which are included in the introductory note of the respective program. The acceptance of these Terms is made by explicit selection of the Customer of the respective field (checkbox) during the payment of the educational program, on the Platform. 

Payment

The Client must pay for each course program before gaining access to it. When purchasing a course, the Customer is guided step by step by the automated instructions provided in this Platform. Upon completion of the purchase, the Customer receives an email, with the payment confirmation and the receipt attached.

Payments are made via multiple methods, according to your selection. When you pay by credit card, you are entering your card's details in the environment of the internationally recognized provider Stripe, which operates with Advanced Encryption Protocols (AES-256), ensuring the highest level of security in electronic transactions. 


Refund

Pursuant to the provisions of Directive 2011/83 / EU, the right of refund does not apply when supplying digital content. The refund can not be satisfied if users have gained access to the course.

Refunds are fulfilled exclusively in the event of proven inability of the Platform to provide the service or in any case the Company is responsible for not providing access to the course and in case the Company is not able to repair the problem within fifteen (15) days. Refunds are made within seven (7) days from the date of the inability to repair the problem. At the end of the aforementioned period, no refund is provided by the Company.

Users' obligations

Users must use the website in accordance with the applicable legal framework and in compliance with these Terms of Use. The User is obliged to refrain from any illegal, contrary to transactional ethics, unfair and abusive use of the content and services of this website. In particular, but not restrictively, any act that is contrary to the law or may harm REATCODE and / or third parties, by intervening on the website in order to mislead any third party as to the origin of the content is expressly prohibited. with the ultimate purpose of causing damage to the image and reputation of REATCODE or endangering the security of transactions or obstructing the free access to the specific website. It also expressly prohibits any act that is contrary to the law or that may harm REATCODE and / or third parties by distorting the information contained in its services and posting unsubstantiated and duly substantiated information intended to mislead the consumer public, directly or indirectly. influence of this conduct as well as the failure of REATCODE and its services. Finally, it is forbidden to install code, program files that can in any way cause malfunctions on the Website or that can prevent its use by third parties. In any case, it is forbidden to provoke, through the use of the website of the fault to any third party in any way.

Any damage caused to the website by illegal, bad and in violation of use of these Terms of Use of the website weighs exclusively on the Users. REATCODE reserves the right to exercise all its legal rights to defend and safeguard its interests. The offender undertakes to repair any damage to REATCODE.

2. Intellectual Property Rights

The intellectual property rights on the content of the Website, including but not limited, all documents, archive, images, graphics, trademarks, components, the Website code and its general appearance, belong intellectually and industrially to Reatcode, unless otherwise provided by Law, and they are protected by the relevant provisions of the Greek, European and International Law. The reproduction of the Website for commercial purposes, non-personal use, conversion, copying, rental, lending, transmission and broadcasting without license is prohibited. The sale or distribution of Website material for non - profit purposes is prohibited. It is expressly forbidden to use, copy, store, reproduce, republish, republish, transmit, publish, download, translate and modify part or all of the content of workearly.co and the services offered on it without prior written permission of the Company. In case Reatcode finds out that a visitor proceeds to systematic export, manually or automatically, of all or essential part of its database, the Company reserves the right to exercise any other legal right. The Company, exceptionally, grants the permission to individually store and copy parts of the content on a personal compute for strictly personal use. The prerequisite for the above- mentioned permission is the lack of intention for commercial exploitation and the indication of the source of origin. However, this permission cannot, in any case, be interpreted as an indication of Reatcode’s intention to grant intellectual property rights. The content of the Website is available to Users for personal use. When the Website uses images from other websites, the Company guarantees that special licenses have been granted to the latter, in order protecting the moral right of photographers. Therefore, their reposting or republishing is expressly prohibited.

3. Limitation of liability

The Company cannot, in any case, be held responsible for any damage and/or any other negative consequences that may arise from accessing the Website and/or using the information and services provided therein. No guarantee is provided by the Company that the pages, services, options and contents will be provided without interruptions and errors or that these errors will be corrected. The Company does not provide any assurances for the correctness, completeness and availability of the content of the pages and services. Finally, there is no guarantee on behalf of the Company that linked websites or servers are provided to you without viruses or other harmful components. Therefore, no claim of financial or other nature can be made for compensation for damage resulting from the above reasons, while the cost of possible corrections or services is borne by the User and by no means by the Company.

4. Third party websites, hyperlinks and content

The Website provides access to third party websites through appropriate hyperlinks (links). These links are intended solely for the convenience of users of the Website, and the websites to which they refer are subject to the terms of use of each website. The display of the links is not a sign of approval or acceptance of the content of the respective websites on behalf of the Company, who does not bear any responsibility for their content as well as for the privacy practices or the accuracy of the websites. Reatcode has no control over the websites held by third parties or their content, which is accessed or made available through this Website and, therefore, Reatcode does not endorse, sponsor, or otherwise accept any responsibility for such websites or their content. The user bears full responsibility for browsing any third-party websites through the links provided on the Website.

5. Applicable Law

The Terms and Conditions of the Website, as well as any modification or change thereof, is governed by national law, European law, and the relevant international treaties. The Terms constitute the overall agreement between Reatcode and the users and shall be binding. The Company aims to resolve any disputes, that may arise from its use and/ or the interpretation and application of these terms of use, amicably and out of court. For this reason, in case you find any legally and/ or ethically problematic element or information in the content of the Website, please immediately inform the Company via email at info@skillscouts.com. In case of legal disputes, the courts of the city of Athens, in Greece are competent. The Company carries out every possible action towards the development, information and improvement of the services provided in the Website and takes all necessary organizational, technical, and security measures, in order to provide the safest possible environment for the visitors, in compliance with the relevant legal provisions. However, it is possible that errors/ malfunctions/ interruptions in the content of the Website and/or viruses or other malware take place either on the Website or on its server.
Material from the Website may be re-used without written permission where any of the exceptions detailed in Chapter III of the Copyright Designs and Patents Act 1988 apply.

7. Links to Other Websites

This Website may contain links to other sites. Unless expressly stated, these sites are not under the control of Skillscouts or that of Our affiliates. We assume no responsibility for the content of such websites and disclaim liability for any and all forms of loss or damage arising out of the use of them. The inclusion of a link to another site on this Website does not imply any endorsement of the sites themselves or of those in control of them.

8. Links to this Website

Those wishing to place a link to this Website on other sites may do so only to the home page of the site academy.skillscouts.com without Our prior permission. Deep linking (i.e. links to specific pages within the site) requires Our express written permission. To find out more please contact Us by email at info@skillscouts.com or call us in the following number: your_number.

9. Use of Communications Facilities

  • 9.1 When using any System on the Website you should do so in accordance with the following rules. Failure to comply with these rules may result in your Account being suspended or closed:
  • 9.1.1 You must not use obscene or vulgar language;
  • 9.1.2 You must not submit Content that is unlawful or otherwise objectionable. This includes, but is not limited to, Content that is abusive, threatening, harassing, defamatory, ageist, sexist or racist;
  • 9.1.3 You must not submit Content that is intended to promote or incite violence;
  • 9.1.4 It is advised that submissions are made using the English language as We may be unable to respond to enquiries submitted in any other languages;
  • 9.1.5 The means by which you identify yourself must not violate these Terms and Conditions or any applicable laws;
  • 9.1.6 You must not impersonate other people, particularly employees and representatives of Skillscouts or Our affiliates; and
  • 9.1.7 You must not use Our System for unauthorised mass-communication such as "spam" or "junk mail".
  • 9.2 You acknowledge that Skillscouts reserves the right to monitor any and all communications made to Us or using Our System.
  • 9.3 You acknowledge that Skillscouts may retain copies of any and all communications made to Us or using Our System.
  • 9.4 You acknowledge that any information you send to Us through Our System may be modified by Us in any way and you hereby waive your moral right to be identified as the author of such information. Any restrictions you may wish to place upon Our use of such information must be communicated to Us in advance and We reserve the right to reject such terms and associated information.

10. Accounts

  • 10.1 In order to procure Services on this Website and to use certain other parts of the System, you are required to create an Account which will contain certain personal details and Payment Information which may vary based upon your use of the Website as We may not require payment information until you wish to make a purchase. By continuing to use this Websiteyou represent and warrant that:
  • 10.1.1 all information you submit is accurate and truthful;
  • 10.1.2 you have permission to submit Payment Information where permission may be required; and
  • 10.1.3 you will keep this information accurate and up-to-date. Your creation of an Account is further affirmation of your representation and warranty.
  • 10.2 It is recommended that you do not share your Account details, particularly your username and password. We accept no liability for any losses or damages incurred as a result of your Account details being shared by you. If you use a shared computer, it is recommended that you do not save your Account details in your internet browser.
  • 10.3 If you have reason to believe that your Account details have been obtained by another person without consent, you should contact Us immediately to suspend your Account and cancel any unauthorised orders or payments that may be pending. Please be aware that orders or payments can only be cancelled up until provision of Services has commenced. In the event that an unauthorised provision commences prior to your notifying Us of the unauthorised nature of the order or payment then you shall be charged for the period from the commencement of the provision of services until the date you notified us and may be charged for a billing cycle of one month.
  • 10.4 When choosing your username you are required to adhere to the terms set out above in Clause 9. Any failure to do so could result in the suspension and/or deletion of your Account.

11. Termination and Cancellation of Accounts

  • 11.1 Either Skillscouts or you may terminate your Account. If We terminate your Account, you will be notified by email and an explanation for the termination will be provided. Notwithstanding the foregoing, We reserve the right to terminate without giving reasons.
  • 11.2 If We terminate your Account, any current or pending orders or payments on your Account will be cancelled and provision of Services will not commence.

12. Services, Pricing and Availability

  • 12.1 Whilst every effort has been made to ensure that all general descriptions of Services available from Skillscouts correspond to the actual Services that will be provided to you, We are not responsible for any variations from these descriptions as the exact nature of the Services may vary depending on your individual requirements and circumstances. This does not exclude Our liability for mistakes due to negligence on Our part and refers only to variations of the correct Services, not different Services altogether. Please refer to sub-Clause 13.8 for incorrect Services.
  • 12.2 Where appropriate, you may be required to select the required Plan of Services.
  • 12.3 We neither represent nor warrant that such Services will be available at all times and cannot necessarily confirm availability until confirming your Order. Availability indications are not provided on the Website.
  • 12.4 All pricing information on the Website is correct at the time of going online. We reserve the right to change prices and alter or remove any special offers from time to time and as necessary.
  • 12.5 In the event that prices are changed during the period between an order being placed for Services and Us processing that order and taking payment, then the price that was valid at the time of the order shall be used.

13. Orders and Provision of Services

  • 13.1 No part of this Website constitutes a contractual offer capable of acceptance. Your order constitutes a contractual offer that We may, at Our sole discretion, accept. Our acceptance is indicated by Us sending to you an order confirmation email. Only once We have sent you an order confirmation email will there be a binding contract between Skillscouts and you.
  • 13.2 Order confirmations under sub-Clause 13.1 will be sent to you before the Services begin and shall contain the following information:
  • 13.2.1 Confirmation of the Services ordered including full details of the main characteristics of those Services;
  • 13.2.2 Fully itemised pricing for the Services ordered including, where appropriate, taxes, delivery and other additional charges;
  • 13.2.3 Relevant times and dates for the provision of the Services;
  • 13.2.4 User credentials and relevant information for accessing those services.
  • 13.3 If We, for any reason, do not accept your order, no payment shall be taken under normal circumstances. In any event, any sums paid by you in relation to that order will be refunded within 14 calendar days.
  • 13.4 Payment for the Services shall be taken via your chosen payment method, immediately for any setup fee that corresponds to the service plan you purchased and at the same day of each subsequent month (“billing cycle”) for charges accrued during the previous month (“billing cycle”) AND/OR as indicated in the order confirmation you received.
  • 13.5 We aim to fulfill your Order within 2-3 working days or if not, within a reasonable period following your Order, unless there are exceptional circumstances. If we cannot fulfill your Order within a reasonable period, we will inform you at the time you place the Order by a note on the relevant web page or by contacting you directly after you place your Order. Time is not of the essence of the Contract, which means we will aim to fulfill your Order within any agreed timescales but this is not an essential term of the Contract and we will not be liable to you if we do not do so. If the Services are to begin within 14 calendar days of Our acceptance of your order, at your express request, you will be required to expressly acknowledge that your statutory cancellation rights, detailed below in Clause 14, will be affected.
  • 13.6 Skillscouts shall use all Our reasonable endeavours to provide the Services with reasonable skill and care, commensurate with best trade practice.
  • 13.7 In the event that Services are provided that are not in conformity with your order and thus incorrect, you should contact Us immediately to inform Us of the mistake. We will ensure that any necessary corrections are made within five (5) working days.
  • Additional terms and conditions may apply to the provision of certain Services. You will be asked to read and confirm your acceptance of any such terms and conditions when completing your Order.
  • 13.8 Skillscouts provides technical support via our online support forum and/or phone. Skillscouts makes every effort possible to respond in a timely manner but we do not guarantee a particular response time.

14. Cancellation of Orders and Services

We want you to be completely satisfied with the Products or Services you order from Skillscouts. If you need to speak to us about your Order, then please contact customer care on [PHONE NUMBER], or by email at info@skillscouts.com or write to us at our address (see section 1 above). You may cancel an Order that we have accepted or cancel the Contract. If any Specific Terms accompanying the Service contain terms about cancelling the Service, the cancellation policy in the Specific Terms will apply.
  • 14.1 If you are a consumer based within the European Union, you have a statutory right to a “cooling off” period. This period begins once your order is confirmed and the contract between Skillscouts and you is formed and ends at the end of 14 calendar days after that date. If you change your mind about the Services within this period and wish to cancel your order, please inform Us immediately using the following email: . Your right to cancel during the cooling off period is subject to the provisions of sub-Clause 14.2.
  • 14.2 As specified in sub-Clause 13.6, if the Services are to begin within the cooling off period you are required to make an express request to that effect. By requesting that the Services begin within the 14 calendar day cooling off period you acknowledge and agree to the following:
  • 14.2.1 If the Services are fully performed within the 14 calendar day cooling off period, you will lose your right to cancel after the Services are complete.
  • 14.2.2 If you cancel the Services after provision has begun but is not yet complete you will still be required to pay for the Services supplied up until the point at which you inform Us that you wish to cancel. The amount due shall be calculated in proportion to the full price of the Services and the actual Services already provided. Any sums that have already been paid for the Services shall be refunded subject to deductions calculated in accordance with the foregoing. Refunds, where applicable, will be issued within 5 working days and in any event no later than 14 calendar days after you inform Us that you wish to cancel.
  • 14.3 Cancellation of Services after the 14 calendar day cooling off period has elapsed shall be subject to the specific terms governing those Services and may be subject to a minimum contract duration.

15. Privacy

Use of the Website is also governed by Our Privacy Policy (academy.skillscouts.com/privacy) which is incorporated into these Terms and Conditions by this reference. To view the Privacy Policy, please click on the link above.

16. How We Use Your Personal Information (Data Protection)

  • 16.1 All personal information that We may collect (including, but not limited to, your name and address) will be collected, used and held in accordance with the provisions of the Data Protection Act 1998 and your rights under that Act.
  • 16.2 We may use your personal information to:
  • 16.2.1 Provide Our Services to you;
  • 16.2.2 Process your payment for the Services; and
  • 16.2.3 Inform you of new products and services available from Us. You may request that We stop sending you this information at any time.
  • 16.3 In certain circumstances (if, for example, you wish to purchase Services on credit), and with your consent, We may pass your personal information on to credit reference agencies. These agencies are also bound by the Data Protection Act 1998 and should use and hold your personal information accordingly.
  • 16.4 We will not pass on your personal information to any other third parties without first obtaining your express permission.

17. Disclaimers

  • 17.1 We make no warranty or representation that the Website will meet your requirements, that it will be of satisfactory quality, that it will be fit for a particular purpose, that it will not infringe the rights of third parties, that it will be compatible with all systems, that it will be secure and that all information provided will be accurate. We make no guarantee of any specific results from the use of our Service or Services.
  • 17.2 No part of this Website is intended to constitute advice and the Content of this Website should not be relied upon when making any decisions or taking any action of any kind.
  • 17.3 No part of this Website is intended to constitute a contractual offer capable of acceptance.
  • 17.4 Whilst We use reasonable endeavours to ensure that the Website is secure and free of errors, viruses and other malware, you are strongly advised to take responsibility for your own internet security, that of your personal details and your computers.

18. Changes to the Facilities and these Terms and Conditions

We reserve the right to change the Website, its Content or these Terms and Conditions at any time. You will be bound by any changes to the Terms and Conditions from the first time you use the Website following the changes. If We are required to make any changes to these Terms and Conditions by law, these changes will apply automatically to any orders currently pending in addition to any orders placed by you in the future.

19. Availability of the Website

  • 19.1 The Website is provided “as is” and on an “as available” basis. Skillscouts uses industry best practices to provide a high uptime, including a fault-tolerant architecture hosted in cloud servers. We give no warranty that the Website or Facilities will be free of defects and / or faults and we do not provide any kind of refund for outages. We provide no warranties (express or implied) of fitness for a particular purpose, accuracy of information, compatibility and satisfactory quality.
  • 19.2 We accept no liability for any disruption or non-availability of the Website resulting from external causes including, but not limited to, ISP equipment failure, host equipment failure, communications network failure, power failure, natural events, acts of war or legal restrictions and censorship.

20. Limitation of Liability

  • 20.1 To the maximum extent permitted by law, We accept no liability for any direct or indirect loss or damage, foreseeable or otherwise, including any indirect, consequential, special or exemplary damages arising from the use of the Website or any information contained therein. You should be aware that you use the Website and its Content at your own risk.
  • 20.2 Nothing in these Terms and Conditions excludes or restricts .
  • 20.3 Nothing in these Terms and Conditions excludes or restricts Skillscouts's liability for any direct or indirect loss or damage arising out of the incorrect provision of Services or out of reliance on incorrect information included on the Website.
  • 20.4 In the event that any of these terms are found to be unlawful, invalid or otherwise unenforceable, that term is to be deemed severed from these Terms and Conditions and shall not affect the validity and enforceability of the remaining Terms and Conditions. This term shall apply only within jurisdictions where a particular term is illegal.

21. No Waiver

In the event that any party to these Terms and Conditions fails to exercise any right or remedy contained herein, this shall not be construed as a waiver of that right or remedy.

22. Previous Terms and Conditions

In the event of any conflict between these Terms and Conditions and any prior versions thereof, the provisions of these Terms and Conditions shall prevail unless it is expressly stated otherwise.

23. Third Party Rights

Nothing in these Terms and Conditions shall confer any rights upon any third party. The agreement created by these Terms and Conditions is between you and Skillscouts.

24. Communications

  • 24.1 All notices / communications shall be given to Us either by post to Our Premises (see address above) or by email to info@skillscouts.com. Such notice will be deemed received 3 days after posting if sent by first class post, the day of sending if the email is received in full on a business day and on the next business day if the email is sent on a weekend or public holiday.
  • 24.2 We may from time to time, if you opt to receive it, send you information about Our products and/or services. If you do not wish to receive such information, please click on the ‘Unsubscribe’ link in any email which you receive from Us.

25. Law and Jurisdiction

These Terms and Conditions and the relationship between you and Skillscouts shall be governed by and construed in accordance with the Law of England and Wales and Skillscouts and you agree to submit to the exclusive jurisdiction of [COUNTRY].